COCU 2 COMPUTER MAINTENANCE

Posted by : Unknown Tuesday, 3 May 2016

Prepare computer maintenance report

Computer maintenance documentation

- Maintenance checklist

o A maintenance checklist is usually a document that contains the items that need to be or that have been reviewed. These items will vary depending upon what type of object is being analyzed. The items on a maintenance checklist can also be affected by the category of maintenance.

- Maintenance record

o Maintenance records are written notes that provide documentation about the upkeep of a certain piece of equipment. Most of the time when people talk about these sorts of records in an industrial setting they’re referring to the formalized reports and files kept by fleet owners, industrial plant operators, or other business people engaged in some sort of work with machines.

- Record maintenance procedure

o Data compilation

o Filing

- Reporting procedure

Perform computer corrective maintenance

i. Previous maintenance report analysis

· Previous maintenance activities

· Fault history

· Corrective history

· User history

ii. Types of warning alarm , such as :

· Startup beep, (beeping noise at that boot up of a pc)

· Usually one beep meaning your computer is in a good shape

· More beeping mean there was an error, and each error depend on types of BIOS

· http://www.bioscentral.com/beepcodes/awardbeep.htm for AWARD BIOS

· http://www.bioscentral.com/beepcodes/phoenixbeep.htm for PHOENIX BIOS

iii. Types of Power On Self Test (POST) messages , such as :

· Keyboard not connected

- Disconnect the USB cable and reinstall it , if it has been successful , the new convertible keyboard.

· BIOS date

- Run the set - up utility to fix the date and time.

· Memory module incorrect configuration

- Users should refer to the user guide to ensure the memory needs

· Processor bus speed error

- We need to re-configure the correct processor

iv. Backup data retrieval

· Data retrieval procedure

· Data backup

v. Types of corrective action

· Interruptive action

· Non-interruptive action

vi. Types of restore

· Software restore

· Application restoration

· Data restore

· Configuration restore

vii. Computer system restoration :

· Types of software

- Software system

- Software language

- Software application

- Software utility

· Types of data

- Data interface

- Ordinal data

- Radio data

· Restoration method

viii. Costing

· Computer part cost

· Service / labour cost

ix. Computer part disposal procedure

· Ensure data is destroyed

· Recycling

· Sell

· Repurpose

· Dumb it that digital dumping area

Carry out computer preventive maintenance

Task of computer preventive maintenance

· Workplace and workstation area check-up :

-cable management

-cleanliness

-temperature and humidity

-connectivity contact

-power stability

· Computer firmware and hardware maintenance

-BIOS

-fan

-optical drive

-Input and output devices

-battery for desktop and laptop

-external hard disk

· Software patches installation and up-dating

- Operating system patch update

- Application update

- Device driver update

- BIOS update

- BIOS a.k.a Basic Input Output System. Also known as "System Setup", BIOS is a software that reside inside the motherboard, usually refer as CMOS(Complementary Metal Oxide Semiconductor ).

· Computer storage device maintenance

- Disk space utilisation status

- Disk check-up

- Disk defragmentation

- Disk clean up

- Error check up

· Computer security checking and updating

- Antivirus pattern up date

- Threat scanning and eliminating

- Firewall configuration check-up

- Internet configuration check-up

· Computer data backup

- Backup data is a process of restoring vital information to prevent it from being lost.

- This backup is to save the original data and the ability to restore all the lost data properly and quickly.

- How to back up data can be done with a variety of devices , either through an internal hard disk itself , an external hard drive , CD R / RW , DVD R / RW , flash disk , memory , and backup software which can be obtained free of charge by downloading it on the internet and paid.

-user data backup (documents)

-email data

· Computer performance optimization evaluation

Advance system care

a type of software that scan and make sure your other software or driver is up-to-date so that your system can function fully.